Privacy policy
Data controller: Natalia Maier Fuentes · hola@nataliamaier.com
What data I process
This website has no forms. If you contact me by email or WhatsApp, I will process your name, your contact details and the content of your message. Please do not send detailed clinical information through these channels: we will discuss it in session.
Why
To reply to you and, if you request it, to start a therapeutic process. I do not use your data for advertising or share it with third parties, unless required by law.
Legal basis
Your consent when contacting me, steps taken at your request prior to entering into a contract and, where applicable, compliance with legal obligations (GDPR and Spanish LOPDGDD).
Service providers
Email: Zoho. Messaging: WhatsApp (Meta), only if you choose that channel. Web hosting: Netlify, which may log technical access data (such as your IP address) for security purposes.
Retention
For as long as needed to deal with your enquiry and, if there is a therapeutic relationship, for the period required by applicable regulations.
Your rights
You can exercise your rights of access, rectification, erasure, objection, restriction and portability by writing to hola@nataliamaier.com. If you believe they have not been respected, you can file a complaint with the Spanish Data Protection Agency (aepd.es).